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We’ve found a new approach that will complement our work as executive and team coaches, and leverage our impact to improve engagement, leadership and performance right across a business.  It’s called Actionable Conversations TM, and it’s taken off in Australia, Canada and the US. We’re excited to be the first Actionable Consulting Partner in the UK.…

How we coach professionals to become leaders

The ART of Performance is the framework that guides our coaching, and it comprises Act, Relate and Think; the three inter-related factors shape a leader’s effectiveness. We have identified a number of patterns in the way professionals act, relate and think that we address through coaching to help them transition to leadership. In addition, we…

We’re all coaches now, aren’t we?

William Winstone provides some tips on how to introduce coaching skills into your management style. Like it or not, coaching’s an increasingly important aspect of management. But coaching as a line manager is very different from bringing in an external coach – not least because people won’t be expecting you to sit them down and…

The Inner Work of Leadership

Jonathan Males explains why it’s so important for leaders to balance their emotions. Humans are social animals. As part of our pack behaviour, our brains are hard-wired to pick up subtle cues about our pack leaders’ moods and emotions. So whether they’re conscious of it or not, a leader’s emotional tone casts a long shadow…

The psychology (& psychopathology) of salesmanship

Alistair Mant The Mystery of Successful Selling On the surface, selling and buying are straightforward activities. The “prospect” or “mark” (the prospective buyer) has a need and scans the environment for a solution. There is a communication system on hand (from advertising to word-of-mouth) to help him find the solution. He scans the options, assesses…

Actions speak louder than words: action learning

Brian Chandler believes that when it comes to learning, actions speak louder than words. Legend has the father of action learning, Reg Revans, sitting in the HQ of the newly nationalised coal industry. In the brave new world that was 1946, people were enthusiastic about modernising what had previously been a collection of individually owned…